Shipping Policy

Thank you for shopping with PawzStore.shop! We’re committed to providing a smooth and reliable shipping experience. Please review the information below to understand how we process and deliver your orders.

1. Processing Time

  • All orders are processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will begin processing the next business day.

Note: Processing time is separate from shipping time.

2. Shipping Time & Delivery Estimates

We currently ship within the United States only.

Most orders are delivered within:

📦 7–14 Business Days (Standard Shipping)

While we strive to meet these estimates, delivery times may vary due to:

  • Carrier delays

  • Weather conditions

  • High order volume

  • Supply chain or inventory issues

Once your order ships, you will receive a confirmation email with tracking details (when available).

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight

  • Destination

  • Current carrier rates

Occasionally, we may offer free shipping promotions.

4. Incorrect or Incomplete Addresses

Please double-check your shipping information before placing your order.
PawzStore.shop is not responsible for:

  • Delays or failed deliveries due to incorrect addresses

  • Reshipping fees for returned packages

If a package is returned, we may contact you to arrange reshipment at your expense.

5. Lost, Delayed, or Damaged Packages

While rare, shipping issues can occur.

  • If your tracking number shows your package as delivered but you cannot locate it, please contact the carrier first.

  • If your package is lost, delayed beyond a reasonable timeframe, or arrives damaged, contact us at [Insert Support Email], and we will assist you in resolving the issue.

6. Order Tracking

When available, tracking numbers are sent automatically via email once the order has shipped.
Please allow up to 48 hours for the tracking data to update.

7. Multiple Shipments

If your order contains multiple items, they may ship separately to speed up delivery.
This will not affect your shipping cost.